Intern, Customer Services for Avionics and Cabin Systems - Technical Services (Summer 2025)

December 17 2024
Industries Airspace, Aviation, National Defence
Categories Customer Service, Call Centres,
Remote
Dorval, QC • Full time

Innovation is in our DNA… is it in yours?
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

Your boarding pass will include…

Several conferences, including:

  • Meet An Executive
  • Women Taking Flight

Learning more about Bombardier, including:

  • Bombardier Products conference
  • Visits of the Bombardier sites
  • Bombardier Academy of Learning

Many social/networking opportunities, including:

  • Volunteering
  • Networking for Success
  • 5 à 7, Potluck, and much more!

What are your contributions to the team?

In the large Technical Service Customer Service - Technical Service team, we occupy a key position in the support of cabin and avionics systems. One of the main objectives, where you will be closely involved, is the development and improvement of processes.

You will also:

  • Support the Technical team to support aircraft and customers by creating tools to improve and optimize the processes.
  • Support the definition activities around process creation or improvement within the Technical Services department.
  • Use Microsoft Office 365 applications (MS Visio, MS Excel, MS Power Apps and Power BI) to adapt integrated tools to support business processes.
  • Facilitate data input activities in newly developed tools with various Technical Services focals.

During your internship, you will learn:

  • Application/software utilized in approval cycles.
  • Learn and Develop Project management skills in an aviation environment.

How to thrive in this role?

  • Currently pursuing a degree in a relevant field.
  • Proficient in Microsoft Office 365 applications, particularly MS Visio, MS Excel, PowerPoint, and Power BI.
  • Experience with MS Power Platform, VBA, SQL, and DAX is considered an asset.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work independently and collaboratively in a primarily remote English work environment.
  • You speak and write in English and French.


Boarding Information:

  • Location: Administrative Centre (CA)
  • Duration: 8 months
  • Virtual or on site

It is important to note that our internship opportunities are open to students only, not new graduates. All our interns may be required to occasionally travel outside of Canada for training/work purpose.

Apply now!

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