Co-op/ Intern, Information Security - Summer 2025

Title: Co-Op/ Intern, Information Security - Summer 2025

Location: Remote - Canada (BC, Alberta, & Ontario)

Term: 4 months

Start Date: April 28, 2025

Openings: 1

We're looking for an Information Security Co-op/ Intern to assist the team in securing our product, services and IT infrastructure. You'll work to implement processes and technologies that will help protect the confidentiality, integrity, and availability of our product.

WHAT YOU'LL DO:

• Support the team in the day-to-day security operations monitoring and response for corporate and customer facing systems
• Support the vulnerability management, by understanding the application security program at Hootsuite, and identifying the processes improvements
• Assist in analyzing, escalating, and responding to alerts that originate from our MSSP and other security tools such as SIEM, IDS, Anti-Virus, EDR, WAF, and DLP
• Perform other related duties as assigned

WHAT YOU'LL NEED:

• Working towards a degree in a related field (Computer Science, Computer Engineering, etc.) or some proven related work experience
• Knowledge of the cloud technology (AWS knowledge preferred), Agile and development/operation practices (e.g., DevOps)
• Knowledge of common critical network protocols and layer 7 technologies such as SMTP, HTTP, HTTP/S, SSL/TLS, DNS, FTP, SSH, and others
• Knowledge on web and mobile application security vulnerabilities, such as OWASP Top 10 list of vulnerabilities
• Knowledge on performing application security scans and penetration testing both manually and using automated tools
• Knowledge of the information security compliance certifications, such as FedRAMP, ISO27001 and SOC2
• Fundamental understanding of Mac OS, Windows, and Linux operating systems
• Accountability: holds self and others accountable to meet commitments
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problem

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.