Learning & Development Coordinator (April to September Contract)

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Learning & Development Coordinator (April to September Contract)

We are seeking a high-energy and versatile individual to join our team as a Learning and Development Coordinator at the Fairmont Jasper Park Lodge. In this role, you will be dedicated to fostering employee growth and development through the planning, communication, and execution of training programs.

At the Fairmont Jasper Park Lodge, we believe learning should be fun, which is why we're looking for someone who brings creativity and innovation to their training approach, with a facilitation style that is engaging, passionate, and flexible. This role requires confidence and the ability to comfortably present trainings to groups of 8 to 100+ participants, ensuring every session is impactful and memorable.

Job Duties Include:

Reporting to the Assistant Director of Talent & Culture, responsibilities and essential job functions include, but are not limited to the following:

• Coordinate and deliver a world-class onboarding experience for several hundred new colleagues, including organizing, communicating, and facilitating their two-day orientation to the hotel
• Assist with the preparation, setup, teardown, and running of all training sessions
• Design appealing training advertisements using Canva
• Track departmental attendance and training task completion
• Communicate consistently with leaders regarding departmental completion of training tasks and attendance
• Assist with the creation and implementation of training materials and presentations
• Champion the administration of the INES platform (Accor Talent & Culture System) which assists with record keeping, training classes, and leadership performance development/reviews
• Other duties and travel as assigned

Your Skills & Qualifications:

• Previous experience in learning and development and facilitation is required
• Experience in creating and implementing training materials is required
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.) is required
• Experience in the luxury hotel/hospitality industry asset
• Experience in Human Resources/Talent and Culture is an asset
• University or College degree in Hotel/Restaurant Management, Human Resources, Education or a related discipline is an asset
• Proficiency with graphic design software, such as Canva, is an asset

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com